You have the right to withdraw from the concluded purchase on https://sartorie-italiane.netlify.app, without any penalty and without specifying the reason, within fourteen (14) working days, starting from the day of receipt of the products purchased on the website.
We refer you to Article 8 of our General Terms and Conditions for more information. When we receive your return, you are automatically reimbursed within 30 days from the date of receipt of the returned products, using the same payment method you have chosen for the purchase.
https://sartorie-italiane.netlify.app undertakes to also bear the initial shipping costs of the Products exclusively in the event of damage to the same due to transport or errors in shipment by the Seller. Only in these cases, the Seller will also refund the amount you paid for shipping costs.
For the return you will only need to use the methods indicated by https://sartorie-italiane.netlify.app: in this way the costs of returning the purchased products will not be charged to you, but incurred directly by the Seller. Subsequently https://sartorie-italiane.netlify.app, except for the provisions in the previous point and for cases of defect return of the product, it will withhold from the refund due to you a sum equal to the cost of the shipping costs normally envisaged for the delivery country. Furthermore, from the moment of return of purchased products to the shipping agent indicated by the Seller in the online return form, the Seller will exempt you from any liability in the event of loss or damage to the products during transport.
- Send us an email with your contact informations, indicating the reason why you want to return the product.
- We will send you the return instructions by email.
- Check the return methods provided for your product on the instructions sent. Choose the one you prefer.
- We will send you the refund with the same payment method chosen for the purchase, as soon as we receive the product.
For any other information, the eCommerce team of Globalapulia s.r.l. is at your disposal and can be contacted at the following email address: firstname.lastname@example.org or at the following address: Globalapulia s.r.l. Via Di Palma, 82 - Taranto.